Cost savings and the maintenance of quality service are the priorities of any business. 

Hyecom Services proposes costs savings without sacrificing the stability and quality of your lines. 

We focus on analysing the fixed and variable components of your monthly spend.  Fixed costs are those that make up Service and Equipment Line Rental or Access Fees. Variable costs are those that make up Calls or Data Allowance.

We are experts in understanding where your money is going, analysing call patterns and providing with an offer that will be tailored and specific to your needs.

Our catch free no asterix offers are easy to read and understand and will provide you with a clear set of rate cards and a breakdown of the proposed plan. 

After the transition we conduct a ‘first bill check’ to compare your current costs with the Hyecom Services Savings Analysis to ensure that we are right on the money with regards to your forecasted savings! The Hyecom Services Savings Analysis is undertaken free of charge for customers that choose to move forward to the Implementation phase of the consultation. 

Peace of Mind! Your business won’t be affected! 

Hyecom Services has a project manager in house looking after all transitions for landlines and mobiles. The Transition Manager focuses on the complete, seamless and professional implementation/delivery of the proposed service(s). The Transition Manager liaises between Optus and third party suppliers on your behalf; information accuracy and quality assurance is their primary objective. The Hyecom ServicesTransition Management team is like having your own personal Project Manager and all the associated benefits without the cost!

Inbound Services

Optus 13, 1300 and 1800

13, 1300 and 1800 numbers are available Australia-wide and are set up to collect calls from local, national and mobile origins and direct these calls to pre-defined points/phone numbers. Features like time, day, state and post-code based routing, call splaying and Integrated Voice Recording (IVR) are available with each service and when cleverly used can ensure marketing campaigns are measured and tracked to enable resource and cost efficiencies.

Optus Global Free Access

Available worldwide these country-specific numbers offer in-country callers toll free access to the number owner. The monthly rental is $20 excl. GST per month per service number and the activation fee is a one-off $60 excl. GST per service number.