Customer Support
Hyecom promises are here to be met. We do not expect you to talk to machines or spend your precious time on non-sense easy customer enquiries. How about you just tell us what has to be done? Please fill in the details below with a brief explanation of what is required to solve your pending issue and we will respond within 24 hours with an update. If this is an urgent request please let us know and we will act on it straight away. Should we any require further information we will contact you.
This has long been the key to Hyecom Services growth and success! Our retention ratio for over 7 years has been close to 100%! As a matter of fact we do not even recall loosing business customer ever! That is a bold statement, we know. This means that Hyecom Services continues to outperform the competition in customer service, satisfaction and loyalty.
It is for this reason that Hyecom Services has invested in Project Managers and Account Management staff. We have highly skilled and experienced individuals that manage the products and services we support.
Because we have a successful business model the staff retention rate at Hyecom Services is also high. This means that you can build a long term relationship with your Account Manager resulting in a better overall customer experience and therefore loyalty and retention.
We provide customer support in the following areas:
